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Double is better
You are welcome to visit the training course online again within a year as a refresher or exam preparation.
ITIL® 4 Foundation Online – Fast Track
- Licensed
- Certified Training
- Online Training
Improve your career prospects in the IT industry with the ITIL® 4 Foundation certification. Our online course offers a quick and convenient way to prepare for the exam and obtain the certification. We provide high-quality training with comprehensive learning materials and practical exercises to give you the knowledge and skills you need to take your career to the next level. Enroll now and start your ITIL® 4 Foundation certification journey!
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Your training at tectrain
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Why tectrain?
- Academic Perks
- Aftersales Perks
Yes, the seminars and so on... but why tectrain though? Because we go the extra mile for you and make your learning experience unique. You get the following additional advantages and extras on top of it:
Certification Guarantee
We have an impressive pass rate on the certification exam, so we're pretty confident you'll pass the exam on the first try. However, we're giving you the 2nd try for free. Promised!
Flexible Date Change
If you are not able to attend the course, you can rebook your training free of charge up to one week before the start of the training.
No Slideshow, Hands-On!
We promise you that you won't get a PowerPoint show, but we will do a group work together, combining theory with practice. You will receive many practical examples from our experienced trainers and exchange with like-minded people.
Learn from Experts
We always guarantee you the use of didactically and methodically first-class qualified trainers who draw their knowledge from training experience as well as professional practical and project experience.
Trainers
Karl-Heinz Reis
ITIL® Foundation Course in Detail
Our ITIL® 4 Foundation Online - Fast Track course is a comprehensive and practical program that focuses on the key concepts and principles of the ITIL® 4 methodology. The course is spread over 2 days and a total of 16 hours, providing a clear structure that makes the learning process easy and effective.
Part 1
Introduction
- What is ITIL?
- History and development of ITIL
- ITIL framework and core concepts
- Overview of ITIL 4
Part 2
ITIL Service Management Principles
- Service management as a practice
- The four dimensions of service management
- The ITIL service value chain
- Collaboration and information
Part 3
The ITIL Service Value System Components
- Service value system (SVS)
- Governance
- Service management dimensions
- Service value chain
Part 4
Service Management Practices
- Incident management
- Problem management
- Change management
- Service level management
- Continual improvement
Part 5
Key ITIL Framework Elements
- ITIL 4 service management model
- ITIL 4 roles and responsibilities
- ITIL 4 practices
- ITIL 4 technology and architecture
Part 6
Exam Preparation
- Exam simulations
- Practical exercises
- Overview of the exam and tips for preparation
Get Your ITIL® 4 Foundation Certificate!
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After completing the ITIL® 4 Foundation training, you will receive a ITIL® 4 Foundation attendance certificate! This official certificate proves your knowledge of the curriculum content. We'll send you a link to download your certificate, share it with your colleagues online, post to your professional network on LinkedIn, and view all the certificates you've earned. Congratulations on your achievement!
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FAQs
General
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Do I need prior knowledge of IT service management to take this course?
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No prior knowledge of IT service management is required to take the course.
The course conveys the basic concepts and principles of ITIL® 4.
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Do I have to take the ITIL® 4 Foundation exam?
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No, this is optional. However, if you want to earn an official ITIL® 4 Foundation certification, you must take the ITIL® 4 Foundation exam.
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Is ITIL® 4 Foundation certification a requirement for higher ITIL® certifications?
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Yes, the ITIL® 4 Foundation certification is a prerequisite for acquiring higher ITIL® certifications.
How?
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How can I prepare for the ITIL® 4 Foundation exam?
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Our course includes exam preparation and simulations to optimally prepare you for the official ITIL® 4 Foundation exam. In addition, there are many online resources and books that can help you prepare for the exam.
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How long does the official ITIL® 4 Foundation exam take?
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The official ITIL® 4 Foundation exam lasts 60 minutes and consists of 40 multiple-choice questions.
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How can I register for the ITIL® 4 Foundation exam?
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The ITIL® 4 Foundation exam can be taken online. We will provide you with an official ITIL® 4 Foundation exam voucher that you can use to take the exam.
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How long does the course last?
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The course lasts 16 hours.
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How long do I have access to the training content?
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You have permanent access to the training content at tectrain.
What?
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What is included in the course?
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Our ITIL® 4 Foundation Online - Fast Track Course includes practice-oriented training content, exam preparation and simulations, practical exercises and examples, an official ITIL® 4 Foundation exam voucher and 24/7 support from our experts.
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What is ITIL® 4?
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ITIL® 4 is an IT service management methodology that provides a holistic view of IT service delivery. It encompasses a set of proven best practices used by professionals in the IT service management space.
What does your training at tectrain look like?
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Let us know which dates are suitable for you via contact form.
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Inhouse Training for your Team
You have a whole team that you want to be trained, but none of our trainings meet your requirements? Don't worry. We will create a special. Inhouse Training Course that is especially tailored to the needs of your company. Let's have a chat!
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